Select the items to return.
Returns & Exchanges
How it Works
Get a refund confirmation.
Mail it back.
Common Returns Questions
What items are returnable?
Items that are unworn, unwashed, and in undamaged condition
Return period is now extended to 60 days during holiday season.
We provide a free USPS return label.
We cannot accept returns on items marked as final sale.
If possible, please include packing slip inside return package for easy receiving.
Any questions or defective product, please contact email@example.com
For refund on product, please check box on packing slip and mail to:
66 Saratoga Blvd
Devens, MA 01434
Free Exchanges for New Size/Color
After clicking the link in your email, you'll be prompted to select a new size and color for the item you're returning. We'll ship the new item to you right away. No waiting!
Exchange for New Style
Click through the return process and request a refund. You’ll receive an Instant Refund code — a temporary gift card — that you can use to purchase something new on the site. Again, no waiting!
Return for Refund
If you chose not to use the gift card by the time your return is received, then your original purchase will be refunded. Transit time for return packages is approximately 1 week. It can take between 3-5 business days to process your return at our warehouse. Once processed, it can take an additional 3-5 days for your bank to generate a refund back to your original form of payment.